About

Translation Services

Bridging Language Barriers: Our Journey and Mission

Our journey began in 2007, driven by the imperative to bridge the language gap between service providers and their clients or customers. With 17 years of industry expertise, we excel in supporting both public and private sectors, including police, courts, solicitors’ firms, social services, refugee organizations, local authorities, businesses, charities, universities, and hospitals in the UK and abroad. We also cater to individual members of the public, addressing their interpreting and translation needs in rare languages.

50000+

Projects

1000+

Clients

400+

Languages

1500+

Translators and Interpreters

Empowering Inclusive Communication

Our Mission and Commitment

Our mission is to ensure equitable access to public services for all members of the community. We endeavor to eliminate language barriers to communication and navigate cultural differences that may impact the relevance or effectiveness of our clients’ communications. Our commitment extends to fostering long-term relationships with each client. Our services stand out for their quality and professionalism, backed by friendly and efficient customer support from our dedicated team.

All of our linguists undergo rigorous security vetting procedures, including Enhanced DBS, NPPV3 security checks, CTC, etc., ensuring the utmost reliability and trustworthiness. They are also trained to adhere to the National Register of Public Service Interpreting Code of Conduct, guaranteeing professionalism and ethical conduct. With a vast database of community and qualified linguists proficient in over 200 languages, we ensure comprehensive language coverage. Furthermore, all our interpreters meet or exceed the necessary qualifications and possess extensive experience in their field

Client-Centric Approach: Placing Our Clients at the Heart of Everything We Do

At the core of our company ethos are our deeply ingrained values, which serve as the compass guiding our actions and shaping our organizational culture. Our foremost commitment is to prioritize our clients, placing them at the heart of everything we do. By understanding their unique needs and challenges, we strive to deliver tailored solutions that exceed expectations and foster long-term partnerships built on trust and mutual respect.

Fairness and Equality

We uphold the principles of fairness and equality in all our interactions, treating our clients, service users, linguists, and staff with the same level of dignity and respect. Regardless of background or position, everyone is valued and treated equitably, fostering an inclusive and supportive environment where diversity thrives.

Quality Assurance: Ensuring Excellence Through Experienced Professionals

To ensure the highest standards of quality, we maintain stringent criteria for selecting linguists, only registering experienced and trained professionals to collaborate with us. Recognizing the demanding nature of their role, we provide our linguists with the necessary support and resources to excel in their work, fostering a mutually beneficial partnership based on trust and collaboration.

Investing in Growth: Nurturing Our Team and Culture

We are deeply committed to the continuous growth and development of our team, investing in their training and professional advancement. Our goal is to create a friendly and enjoyable working environment characterized by open communication and mutual respect, where every team member feels valued and empowered to contribute their best. Additionally, we prioritize confidentiality and impartiality in handling client data and information, ensuring the utmost security and trustworthiness in our operations.

Testimonials

Our clients consistently express their satisfaction with the excellent results we achieve

“We needed translations for our marketing materials to reach a global audience, and Sanctuary Translation delivered outstanding results. Their attention to detail and ability to capture the essence of our brand in multiple languages was truly impressive. Thank you for your exceptional service!”

Amonda

Co-Founder, Marketing Group

“As a legal firm, accuracy and confidentiality are paramount to us. Sanctuary Translation exceeded our expectations with their precise translations and adherence to strict deadlines. They’ve become our go-to partner for all our translation needs.”

Sarah Johnson

Marketing Director at Legal Enterprises

“Working with Sanctuary Translation was a game-changer for our business. Their translation services were impeccable, and they went above and beyond to ensure our project’s success. Highly recommend”